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由于客户在周五上午报告未按时收到付款，丰业银行（Scotiabank）承认存在影响直接存款的技术问题。

银行官方账户今早10点多在社交媒体发帖称：“我们目前遇到了一个技术问题，部分客户的入账付款（包括直接存款和支票存款）无法转入他们的账户上。”

“我们正在积极努力尽快解决这个问题，并对由此带来的不便表示歉意。”

We are currently experiencing a technical issue where some of our clients’ inbound payments, including direct deposits and cheque deposits, are not being applied to their accounts. We are actively working to resolve this as soon as possible and apologize for any inconvenience.

— Scotiabank Helps (@ScotiabankHelps) July 26, 2024

丰业银行的应用上的消息显示称，预计部分客户直接付款到账将会有延迟。

@scotiabank Would be really nice to get my pay cheque today….. 😵‍💫 pic.twitter.com/gT6opP2HRS

— B 🐝 (@BronyaMeharg) July 26, 2024

第三方网站DownDetector显示，从凌晨开始故障报告数量激增，到上午9点时已从前一天的接近于零上升至约5,000多份。截至东部时间上午10点30分后不久，89%的问题报告被标为“存款”。

周五早上，该银行的客服电话播放着自动语音留言，向客户保证正在修复技术问题。

据悉，有不少客户反映原本今日应该是发薪日，但由于丰业银行的存款服务出问题，他们都未按时收到工资付款。引起了网友们的愤怒。

So no one who banks with @scotiabank got their pay deposited today? And no communication from Scotiabank at all. @OSFICanada this needs to be investigated

— Matt Dalzell (@britdjmatt) July 26, 2024

“所以使用丰业银行的人今天都没有拿到工资？丰业银行也没有任何消息。@OSFICanada这需要调查。”

How many Scotiabank clients live paycheque to paycheque and are in serious NSF right now b/c they didn't get their deposits?

— nik 🇨🇦 (@inkletsdotca) July 26, 2024

“有多少丰业银行客户靠薪水度日，却因为没有收到存款而陷入严重的资金短缺？”